Home › Air Freight
Air freight without the dramatic phone calls.
Whether your cargo is a single 5 kg sample or a 14-tonne charter, our KLIA-based airfreight desk turns urgency into a calm, audited workflow with one named coordinator from booking to delivery.
When time is the cargo, we make the schedule.
Air is rarely the cheapest mode. So when our customers pick it, they expect us to honour that decision — with realistic ETAs, accurate handover windows and a phone that gets picked up the first time. We run an operations rota 24/7 across KLIA, Penang International and Senai precisely so the difficult shipments stop being difficult.
Specialist airfreight lanes
- Next-flight-out — same-day booking on commercial carriers, hand-carry couriers when needed.
- Consolidation — weekly Master Air Waybills on routes to Frankfurt, Amsterdam, Dubai, LAX and Sydney.
- Pharma & perishables — IATA CEIV-aligned cool-chain handling for 2-8°C and 15-25°C goods.
- Dangerous goods — DGR-certified packers, IMP coding and DGD preparation for Classes 2 through 9.
- AOG service — 24/7 emergency lane for aviation operators, with pre-cleared customs and tarmac handover.
- Project & charter — full-aircraft solutions on B747F and AN-124 equipment when commercial capacity fails.
How a typical booking flows
- Brief us with origin, destination, commodity, weight, dimensions and required delivery window.
- Receive a rate with selectable carriers within four business hours.
- Approve the booking and a coordinator opens the AWB, customs file and pickup window.
- Track milestones live through your portal — uplift, transit, arrival, customs, delivery.
What our airfreight customers measure us on
Quote turnaround
94% of airfreight enquiries answered with a written rate in under four business hours.
On-time uplift
97.2% of consolidated airfreight booked onto the first nominated flight in 2025.
AOG response
Median 38-minute response on AOG enquiries — day or night, weekday or weekend.
Documentation accuracy
Less than 0.4% of master and house waybills required carrier amendment last year.
Need it in the air this week?
Send the dimensions and destination. We will come back with a rate, a flight and the name of the person looking after it.